Privacy Policy
ChaCha has no accounts, no ads and no tracking. The game runs on your phone. The only personal data involved is what's needed to handle your subscription through Apple and our subscription provider, RevenueCat, and anything you choose to email us.
1. Who we are
ChaCha is made by the ChaCha team ("we", "us"). We are responsible for the data described here. Contact: contact@ballersonly.co.
2. What stays on your phone
- Game data. Decks, scores, round results and your language choice are stored only on your device. We never receive them.
- Motion sensor. ChaCha reads your phone's motion sensor during a round to detect when you tilt to score or pass. This happens on the device in real time. Motion data is never stored or sent anywhere.
3. What we process, and why
- Subscriptions. When you buy or restore ChaCha Premium, Apple processes your payment. We never see your card details or your Apple ID. To check whether your subscription is active, the app uses RevenueCat, which receives an anonymous app user ID, your purchase history for ChaCha (product, dates, price and currency, store country), the app and iOS version, and technical data such as your IP address needed to make the request. Legal basis: performance of our contract with you.
- Emails. If you contact us, we use your email address and message to reply and keep a record of the conversation. Legal basis: our legitimate interest in providing support.
- Crash reports. If you have chosen to share analytics with app developers in your iPhone settings, Apple may give us anonymous crash reports. Legal basis: your consent, given to Apple.
We do not use advertising, analytics SDKs or tracking across other companies' apps and websites, and we do not sell personal data.
4. Who we share data with
- Apple, which distributes the app and processes payments under its own privacy policy.
- RevenueCat, Inc. (USA), our subscription processor, acting on our instructions under a data processing agreement. See RevenueCat's privacy policy.
Where data is transferred outside the European Economic Area or the UK, it is protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.
5. How long we keep it
Subscription records are kept for as long as your subscription is active and afterwards for as long as needed to meet our legal, tax and accounting obligations. Support emails are kept for up to 3 years after our last exchange.
6. Your rights
Depending on where you live, you can ask to access, correct or delete your personal data, restrict or object to its processing, or receive it in a portable format. Email contact@ballersonly.co. Because ChaCha has no accounts, please tell us roughly when you subscribed so we can find your records. You can also complain to your data protection authority. In France, that is the CNIL.
7. Children
ChaCha is not directed at children under 13, and we do not knowingly collect their personal data. Purchases on a child's device are subject to Apple's parental controls and Family Sharing settings.
8. Changes
We may update this policy. The latest version is always on this page with its effective date. If a change materially affects you, we will let you know in the app.
Privacy questions or requests: contact@ballersonly.co